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AI SAFETY

AI Safety at MedTalk

AI that supports clinicians while keeping clinical judgement with clinicians.

Safety principles

  • Clinical review: AI-generated documentation is reviewed by the clinician before finalisation.
  • Traceability: timestamps, workflow events and audit information are maintained across every session.
  • Data protection: sensitive health information is protected through access control, encryption, tenant isolation and secure operations.
  • Data minimisation: only information required for the intended workflow is processed and retained.
  • Model governance: AI models and supporting components are versioned, evaluated and monitored.

What we evaluate

  • Transcription accuracy
  • Speaker attribution
  • Clinical entity recognition
  • Omission and hallucination rates
  • Medication and dosage preservation
  • Negation and temporal handling
  • Note completeness
  • Specialty-specific performance
  • Multilingual performance where offered
  • Template adherence
  • Regression after model changes

How we publish performance claims

Every performance metric MedTalk publishes states its methodology, the population it was measured against, sample size, date and known limitations. See the Research & Validation page for published evidence.

Contact

Clinical Governance: legal@medtalk.co

Security & Compliance: support@medtalk.co

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